Customer Satisfaction is our Guarantee!

We Make Our Customers Our Top Priority

We strive to extend professional customer service support to our homebuyers from the moment they decide to purchase one of our homes. Our customers are our top priority; therefore we make the commitment to follow through on all customer service and warranty requests.

Our Customer Service page will walk you through the process of placing a customer service request, as well as answer commonly asked questions.

Our Documents & Forms page allows you to download forms and documents pertaining to your home warranty and customer service requests, in addition to guidelines regarding utilities and step-by-step tasks to be completed during construction.

Our Home Warranty page will direct you to an overview of our home warranty and offers additional information about the 2-10 Home Buyers' Warranty you receive by choosing Northwest Homes as your builder.

Our goal is to assure our homebuyers that we value their business and our commitment is that we will address their concerns in a professional and timely manner.